courses
Advanced Diploma in Aviation Hospitality Services (ACADAHS)
This advanced diploma is designed for those looking to build a successful career in aviation and hospitality services, with a special focus on both ground services and cabin crew training. The course covers advanced aviation topics, hospitality services, and professional development.
Course Overview:
The Advanced Diploma is an intensive program, specially designed for candidates looking for a top position in aviation. The course also comprises advanced ground services techniques coupled with cabin crew training, time management, body language, group discussion, English proficiency enhancement, and a blend of impeccable soft skills brought in an innovative and practical ambience of training and simulations.
Course Coverage:
1. Introduction to Aviation
Gain a deep understanding of global aviation trends, key players in the industry, and advanced operational knowledge about airlines and airports. In this module, the aviation management and international regulation are discussed.
2. Introduction to Hospitality
Analysis of the hospitality sector related to aviation. Get to know the luxury sector, high-profile passenger management, and integrated service operation in different aviation environments.
3. Introduction to Cabin Crew
A primer on the key functions and duties of cabin crew, such as on-board services, safety procedures and passenger relations. This module will prepare you for training as a flight attendant.
4. Time Management
Understand the art of task prioritization, time management under deadlines, and productivity in a busy work setting. This skill is necessary for individuals working in aviation jobs that involve time critical tasks.
5.Introduction To Airport Retails
Airport retail plays a crucial role in enhancing passenger experience, offering both domestic and international shopping options. This module explores how airport retail counters operate, how to engage with passengers regarding different products, and the techniques to effectively assist and persuade customers in their purchasing decisions.
6. Body Language & Communication
Recognition of the significance of non-verbal cues within the aviation sector. This module focuses on improving your posture, gestures, and overall communication to create a professional image.
7. Group Discussion & English Speaking Skills
Gain the expertise needed for group exchanges and presentations in public. The major focus will be on pronunciation, confidence, and accurate use of grammar and vocabulary in English.
8. Swimming
Swimming skills are sometimes necessary to be trained as part of safety certification for cabin crew. This article is a training lesson on the fundamentals of swimming and water safety.
9. Different Types of Ground Services
Specialised services, in this sense, are discussed to address various passenger categories, such as VIPs, minors without guardians, and passengers with reduced mobility, among others. You will also discuss the application of technology in direct support of ground operations.
10. Customer Service Excellence
This section dives deeper into handling difficult customer situations, managing complaints, and ensuring that passengers have a memorable experience, from check-in to boarding.
11. Personality Development & Grooming
Advanced grooming and professional behavior development for aviation professionals. This includes the task of stress management, dealing with a wide range of passengers, and coping behavior in the presence of stress.
12. Check-in Procedures (Departure & Arrival)
Comprehensive training on how to operate check-in counters, security screening, baggage handling and passenger assistance to guarantee the operational efficiency and passenger contentment.
13. Soft Skills & Group Activities
Overemphasis of soft skills such as empathy, team interrelation and emotional intelligence. The activities carried out by group work will help to improve problem-solving skills, leadership skills and flexibility in changing work spaces.
14. How to Make a Resume & Interview Preparation
Sophisticated resume-writing approaches and mock interviews designed to target job functions in the aviation and hospitality industries. This will help you prepare for senior roles and managerial positions.
Eligibility Criteria:
It is meant for candidates with a rudimentary knowledge of aviation (or who must have qualified for the Basic Diploma). Applicants' academic standards should match the institute's standards, demonstrated proficiency in English and a strong commitment toward a career in aviation would be required.
Course Details:
Duration: 6 Months
Schedule: 3 Days a Week, 1 Hour a Day
Selection: Based on Personal Interview
Age: 18 to 27 Years
Qualification: Higher Secondary (10+2)
Placement Opportunities:
These placements are made possible because of the alumna targeted, where career prospects are offered in both ground and in-flight operations. With good tie-ups with the best airlines and charter services, the alumna graduates are all set for career development right through their life in various aviation fields.
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